Find answers to the most common questions about Cleano services
💰 Plans & Pricing
What are the monthly plan prices? Popular
Our plans start at ₹699/month for Hatchback, ₹899 for Sedan, ₹999 for Mini SUV, ₹1,199 for Luxury cars, and ₹1,399 for SUVs. All plans include daily exterior cleaning and weekly interior care.
Are there any hidden charges?
No hidden charges at all! The plan price is what you pay. Extra services like additional vacuum (₹100) or foam wash (₹399) are charged separately only if you request them.
Can I cancel my monthly plan anytime?
Yes, you can cancel your plan anytime. We request a 7-day notice before cancellation. Refund for unused days will be processed within 5–7 working days.
Is the plan valid for multiple cars?
Each monthly plan is valid for one car only. If you have multiple cars, you'll need to purchase separate plans for each vehicle.
🧹 Service
What time does the cleaning happen? Popular
Our team typically arrives between 6:30 AM – 9:00 AM. You can request a preferred time slot during booking and we'll try our best to accommodate it.
Do I need to provide water and electricity?
Yes, customers are requested to provide water and electricity access for cleaning. Our team brings all cleaning equipment and products.
Is there a weekly off day?
Yes, Thursday is our weekly off day. Cleaning happens all other 6 days of the week including Sundays.
Are your staff verified and trained?
Absolutely! All our staff are Aadhar verified, background checked, and professionally trained. Your safety and security is our top priority.
What products do you use for cleaning?
We use eco-friendly, car-safe cleaning products that are gentle on your car's paint and interior. We do not use harsh chemicals that could damage your vehicle.
📅 Booking
How do I book a service? Popular
You can book online through our website, WhatsApp us at 9211051977, or call us directly. For monthly plans, fill the booking form and our team will contact you to confirm.
How quickly can I get a booking confirmed?
On-demand bookings are confirmed within 1–2 hours. Monthly plan subscriptions are activated within 24 hours of payment.
Can I reschedule a booking?
Yes! You can reschedule by calling or WhatsApp-ing us at least 2 hours before the scheduled time. We'll do our best to accommodate your new preferred slot.
💳 Payment
What payment methods do you accept?
We accept UPI (GPay, PhonePe, Paytm), bank transfer, and cash. Online card payments are also accepted through our booking portal.
When do I pay for the monthly plan?
Payment is collected at the start of each month. You'll receive a reminder 3 days before the due date via WhatsApp.
